Privacy Policy | Ketty S Robles Accounting

At Ketty S Robles Accounting, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information that we receive from you when you use our website or services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other contact details you provide to us.
Financial Information: Tax information, financial records, and other data you provide for our accounting services.
Usage Information: Information about how you use our website, including your IP address, browser type, and access times.
Communication Information: Records of your communications with us, including emails, phone calls, and messages.

How We Use Your Information

We use the information we collect for the following purposes:

To provide accounting, tax preparation, and financial services
To communicate with you about our services, appointments, and important updates
To process payments and maintain financial records
To comply with legal and regulatory requirements
To improve our services and website functionality
To send you promotional materials and service updates (with your consent)
To protect against fraud and unauthorized transactions

SMS & Text Message Communications

If you provide your mobile phone number and opt in, Ketty S Robles Accounting may send you SMS or text messages for customer care, informational, account-related, and promotional or marketing purposes. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].

We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as software providers and payment processors.
Legal Requirements: We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights or comply with legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Professional Advisors: We may share information with attorneys, accountants, and other professional advisors as necessary to provide our services.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Secure data encryption during transmission
Restricted access to personal information on a need-to-know basis
Regular security assessments and updates
Secure storage of physical and electronic records

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial and tax records are retained in accordance with applicable federal and state record retention requirements.

Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request correction of inaccurate or incomplete information.
Deletion: You may request deletion of your personal information, subject to legal and contractual retention requirements.
Opt-Out: You may opt out of receiving marketing communications from us at any time.
SMS Opt-Out: You may opt out of SMS messages by replying STOP to any message.

To exercise these rights, please contact us at [email protected].

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Ketty S Robles Accounting
609A East Main Street
Bay Shore, NY 11706
Email: [email protected]